Non-verbal communication is just as important, if not more, than what is said. Courses give hands-on practice, logic and connection to cross-cultural rules, and opportunities to share learning. Sure, you can always recover from a less than perfect first impression, but why would you want to work your way back up? Awareness of some essential rules will save time, save money, and save face. You will improve relationships within multicultural teams and bring collaboration opportunities to another level.
These practical skills are instantly applicable to a large majority of Chinese nationals and a good portion of Chinese American business folks. Although your Chinese business counterparts may speak English well, they may have culturally appropriate expectations. For example, Hong Kong has been operating under English for over a hundred years, but they use English in a way that is compatible with Chinese culture and social practices.
Chinese Business Communication:
The order of the courses below reflects the order which your culturally Chinese partner would expect in social interaction. Each is a class designed to help you put your best foot forward.
- Nod, Bow, or Smile: Meeting Your Chinese Business Partners
- Avoid Chinese Gift Giving Taboos
- Chinese Dining Etiquette for Business
- Chinese Small Talk: How to Talk about Business without Talking about Business
Additional Communication Services
- Consultation on cultural interactions with insightful, plain English explanations and cross cultural examples
- Practical information and tips about East Asian communication styles and business protocols
- Custom consultation based on the clients’ needs
- Consulting on culturally appropriate marketing approach
Yvonne has worked with global business teams, community groups, and interfaith leaders. Contact her to learn more how you can smoothly make an intercultural connection.